Contact support
After-sales WeChat group
The QR code has been updated, and the current version can be scanned normally to join the group.
Main support channel: join our WeChat support group for the fastest help.
We provide:
- Technical troubleshooting
- Bug reports and feedback
- Feature requests
- General usage questions
Group rules:
- Keep discussion related to Gank Interview
- Respect other members
- Describe problems clearly
- Share screenshots when needed
Email support
Email: support@mail.gankinterview.cn
Use email when:
- The WeChat group is full or unavailable
- Private billing or account issues
- Detailed bug reports with attachments
- Formal feedback or complaints
- Refund requests
Response time: we aim to reply within 24 hours on business days.
If the QR code cannot be scanned or the group is full, contact us by email: support@mail.gankinterview.cn