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Installation and login

Install the desktop client, check macOS permissions, and sign in.

Install the client

Check the system requirements, then use the download page to choose Windows, Apple Silicon, or Intel Mac.

The images below show the updated client interface. See the changelog for installer release status.

Windows

Install and open the client. If security software blocks installation or keyboard protection, verify the installer source and the reported reason before allowing the relevant program. Allow desktop apps to access the microphone in Windows Settings → Privacy & security → Microphone.

macOS permission check

On first launch, the client shows three permissions and their current status:

PermissionUsed forAction
Screen RecordingScreenshots and computer audio captureOpen System Settings and enable GankInterview
AccessibilityGlobal shortcuts and window interactionOpen System Settings and enable GankInterview
MicrophoneCapturing the local microphoneSelect Allow microphone and approve the system prompt

Updated macOS permission check

  1. Grant each missing permission using its button. Permissions already enabled need no action.
  2. Return to the client after changing System Settings. It checks again; you can also select Check again.
  3. If the client says a restart is required, select Restart app or quit and reopen it.
  4. Once all three permissions are available and no restart is required, the client continues automatically.

If microphone access was previously denied, enable it manually in System Settings. Follow any macOS instruction to quit and reopen; closing a window does not quit the app.

The system Accessibility settings below are a reference. Labels and placement vary by macOS version:

macOS Accessibility settings reference, shown in Chinese

Sign in

Select Login to open the browser, sign into your account, and return to the client.

Updated login screen

If browser login cannot return to the client, select the manual Token login option. Copy the manual login token from Dashboard → Account settings → General, paste it into the client, and confirm. This token signs into your account; do not share it.

After login, the floating toolbar appears. Screenshot and Solve are for image-based tasks; Voice starts recording and opens the voice panel; Link pairs a phone; the gear opens Settings.

Before recording, open toolbar gear → Voice Settings, choose your role and audio setup, and wait for saving to finish. Click Voice or use the default Ctrl / ⌘ + M to start recording, then choose Manual or Auto in the open voice panel.

Updated floating toolbar

Next steps